Frequent Asked Questions

Is the First Class really FREE?

YES! The first class is completely FREE! 

​How early can I start my puppy in
The Polished Pooch’s Training School?

​​Training school starts as early as 12 weeks old or after thy have received at least 2  Distemper/Parvo vaccines and their  Bordetella vaccine. (This vaccine helps protect dog and puppies against kennel cough.)  Puppies’ imprinting period is during the first 16 weeks of life. During this period you will want to socialize your puppy with as many positive situations as possible. Proper training and socialization are some of the most important things that can be done to guard against more serious behavior problems that could develop. They learn more during this time then they can learn in a life time!

​How many weeks of Polished Pooch training do you
usually recommend for a puppy?

​​This is the #1 leading question everyone wants to know. I remind all of our clients that training depends on their consistency and diligence. With that being said, we can usually get a lot accomplished during 3-4 weeks. I expect my puppies to have a firm understanding of the basic; sit, stay, come, leave it, and down. As well as, addressing several behavioral concerns such as; potty training, nipping/biting, meeting strangers, walking nicely on the leash, etc. Much of the training progress depends on the individual dog, too. Just like children, some learn much faster than others.
 
 

​Do I have to sign a contract with The Polished Pooch?

We do not sign contracts. We rely on strong communication with my clients to let us know how their dog/puppy is behaving at home. We want to make sure our clients learn how to continue enforcing training at home. It does none of us any good to have a dog that only listens to the trainer and not his family! If we start training and the family is happy with the results they see in a few weeks, we re-evaluate and go from there. This may mean coming to school once a week for few more times, or skipping a few weeks and coming back to brush up on a few skills after hitting the "terrible two's" stage (usually around 7-8 months old), or maybe just coming to burn excessive puppy energy at day camp!
 

​How many days a week does my dog need to attend The Polished Pooch’s Training School?

​We normally recommend coming to training school 2 day a week. Usually clients choose the Monday/Wednesday class or Tuesday/Thursday class. . Drop off is 7-9:30ish and we will schedule you a pick up time that morning. We do not recommend coming more than 2 days a week. Owners will not be able to practice their “homework” and your puppy will become burnt out!
 
We move as fast or as slow as our families and puppies need and can usually get a lot accomplished during the first few weeks! We also understand not everyone’s schedule allows a 2 day commitment. We can still do a fair amount of training with dogs that can only attend 1 day a week. But know, these clients will have to be patient and work hard on their assigned homework. Our clients learn to continue enforcing their training at home, because it does none of us any good to have a dog that only listens to the trainer and not his/her family! 

How much does it cost?

​Training School is $40/day or we sell a 10 visit package for $380. You do not have to use your 10 visits consecutively. Our Day Camp is $30/day or we sell discounted packages for day camp, as well. There is a new client info packet on the website under the "contact us" tab. If you could fill that out and bring it in, you'll be one step ahead when you drop off. We also need a copy of current vaccines.

​What is the difference between training school and daycare?

​Training school is for all breeds of dogs and can start as early as 12 weeks old or after their Bordetella vaccine. We teach the basic; sit, stay, come, leave it, and down. As well as, address several behavioral concerns such as; potty training, nipping/biting, meeting strangers, walking nicely on the leash, etc.
 
 Day camp does not offer one-on-one training, but is packed with continuous stimulation during hours of group play indoor or outdoor, mid-day walks, tennis ball tossing, lounging by our splash pools and frozen Kong treats! Day camp is a great way for all breeds to expend stored energy.
 
Training school and day camp is offered on Tuesdays and Thursdays at Forest Hill Animal Hospital in Germantown. Or you can come to our main facility in Collierville. Training school is offered here Monday and Wednesday with our daycare open Monday through Friday. Drop off is 7-9:30am for both daycare and training school at both locations.
 
Training school is $40/day or we sell a 10 visit package for $380. Day Camp is $30/day or we sell packages, too.
 
There is a new client info packet on the website under the "contact us" tab. If you could fill that out and bring it in, you'll be one step ahead when you drop off. We also need a copy of current vaccines before any dog or puppy can attend Training School or Day Camp.

​Scheduling 1st Visit?

​We know that dogs and puppies are sometimes nervous when being introduced to new environments. We also understand it may take longer than an hour or two for a dog to become comfortable in a new situation. This is why we offer complimentary first time visit to all of our new clients. We want our dogs to enjoy coming to training and day camp and will do everything possible to insure they have an amazing experience. We also use this day to complete a thorough training evaluation. This allows us to create the absolute best custom training program for each individual dog's needs.

​How Do I Get Started?

​The Training School is a drop off program taught Tuesdays and Thursdays at Forest Hill Animal Hospital in Germantown or in Collierville on Monday and Wednesday. Drop off is 7-9:30am We will schedule you a pick up time upon drop off. Please call and schedule your first day. Our trainer will only do a couple of evaluations a day to ensure each new dog is receiving adequate attention.
For training, pick up times usually start round 3:30pm. Depending on each client’s schedule, you may pick up anytime between 3:30-5:45pm.
 
 Our trainer is scheduled out in 15 minute intervals and is booked daily. Please make sure you arrive at your scheduled pick up time and remember to be courteous of the family after you. Pick up time is we will go over/demo everything we have worked on for that day. This is also where you will get your “homework” and have the opportunity to ask any questions. Homework is simple exercises and trials we send home to continue your training progress at home. This helps ensure your dog’s training stays consistent!
 
We also must have a current copy of vaccines in order for your pet to stay with us for the day. Our new client information packet can be found on our website under the “contact us” tab. Our website is www.apolishedpooch.com.